Last Updated: July 11, 2026
This Subscription Policy explains how paid subscriptions work on Kestrel Terminal ("Service"), operated by Kestrel Terminal Limited ("Company," "we," "us," or "our"), a company registered in Canada. By purchasing a subscription, you agree to this Subscription Policy in addition to our Terms of Service, Privacy Policy, and Refund Policy.
We currently offer the following paid plans, all billed in U.S. dollars:
Monthly recurring subscription giving full access to the Kestrel Terminal platform. Sometimes offered with a paid trial period at a reduced introductory price.
Three subscription tiers, all of which include Kestrel Pro access plus the 28-day educational course:
All subscriptions renew automatically at the end of each billing period until you cancel. When your introductory period ends, the subscription renews at the full non-discounted price shown at checkout and disclosed in this policy.
Your payment method on file will be charged at the start of each new billing period. You are responsible for keeping payment information current.
You can cancel at any time through your account's subscription settings page. You must cancel before your next renewal date to avoid being charged for the next period.
Cancelling stops future charges. It does not automatically issue a refund for the current or previous billing periods; refund eligibility is governed by our Refund Policy.
If you cancel, you retain access to the Service until the end of your current paid period. Once that period ends, your account transitions to a free or limited state, or is deactivated depending on your account type.
If a renewal charge fails, we will attempt to retry the payment automatically up to three (3) times over the following several days. During this grace period, your access to the Service may continue.
If all retries fail, your subscription will be cancelled and access to paid features will end. You will need to re-subscribe with a valid payment method to restore access.
You may upgrade or change between Insider Challenge tiers or Kestrel Pro at any time from your account settings.
We may change subscription prices from time to time. If the price of your plan changes, we will notify you by email at the address on file at least 30 days in advance of the change taking effect on your account. You will have the opportunity to cancel before the new price applies.
At checkout, our payment processor may place a temporary $1.00 authorization hold on your card to verify that it is valid. This is not a charge and is released automatically, typically within a few business days depending on your bank. It does not affect your subscription price and no funds are actually captured.
If your subscription lapses or is cancelled, we retain your account data for up to 90 days to allow you to resubscribe without losing your history, settings, or personalized profile. After 90 days, we may delete or anonymize your account data in accordance with our Privacy Policy.
Refund eligibility, timing, and process are described in our Refund Policy. In summary, we offer a 14-day money-back guarantee on your first purchase; renewals and subsequent purchases are non-refundable.
We may update this Subscription Policy from time to time. Material changes will be announced on this page and, where appropriate, communicated by email in advance.
This Subscription Policy is governed by the laws of Canada and the province of Ontario, without regard to conflict of law principles.
For any questions about your subscription or this policy, email us at kestrelterminal@gmail.com.